Untitled tender

{'ocid': 'ocds-h6vhtk-0685a6', 'id': '062884-2026', 'date': '2026-07-03T15:10:20+01:00', 'tag': ['tender'], 'description': 'The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 32267. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343\nCommunity benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/\nA summary of the expected community benefits has been provided as follows:\nCommunity benefits requirements may apply to this Framework Agreement and any call-off contract awarded under it, where relevant and proportionate to the nature, value and scope of the services.\nCommunity benefits may include, but are not limited to, commitments relating to workforce development, knowledge transfer, training opportunities, digital skills development, support for employability and early careers, engagement with SMEs / third sector organisations where relevant, Fair Work practices, environmental sustainability and other measures that support economic, social or environmental wellbeing.\nAny community benefits commitments will be expected to be proportionate to the contract and directly relevant to the delivery of the WFM solution and associated services. The successful Tenderer may be required to report on agreed community benefits outcomes during the term of the relevant call-off contract.\n(SC Ref:836406)', 'initiationType': 'tender', 'tender': {'id': 'NHS24/2025/945', 'legalBasis': {'id': '32014L0024', 'scheme': 'CELEX'}, 'title': 'NHS24 Workforce Management Solution', 'status': 'active', 'classification': {'scheme': 'CPV', 'id': '48000000', 'description': 'Software package and information systems'}, 'mainProcurementCategory': 'goods', 'description': 'NHS 24 is seeking to establish a single-supplier Framework Agreement for the provision of a cloud-based Workforce Management (WFM) Software-as-a-Service solution and associated implementation, integration, data migration, training, support, maintenance and related professional services.\nThe Framework will support replacement of NHS 24’s existing WFM solution and will be available for use by NHS 24 and the Scottish Ambulance Service as named participating authorities. NHS 24 is the intended initial call-off customer. The Scottish Ambulance Service is included on a non-commitment basis and may, at its discretion, enter into a call-off contract during the term of the Framework.\nThe solution must support 24/7 workforce planning and operational management, including forecasting, scheduling, rostering, leave management, reporting, integration with relevant operational and business systems, mobile/self-service access, security, data protection, service management and ongoing support.', 'value': {'amount': 3000000, 'currency': 'GBP'}, 'lots': [{'id': '1', 'description': 'NHS 24 is undertaking an open procedure procurement to establish a single-supplier Framework Agreement for the provision of a cloud-based Workforce Management (WFM) Software-as-a-Service solution and associated services.\nThe Framework will support the replacement of NHS 24’s existing WFM solution and will be available for use by NHS 24 and the Scottish Ambulance Service as named participating authorities. NHS 24 is the intended initial call-off customer under the Framework. The Scottish Ambulance Service is included as a named participating authority on a non-commitment basis and may, at its discretion, enter into a call-off contract during the term of the Framework.\nThe required solution and services include, but are not limited to:\n- provision of a cloud-based WFM SaaS solution;\n- solution design, configuration and implementation;\n- integration with relevant operational, contact centre, HR, payroll, reporting and other business systems;\n- data migration from incumbent or relevant source systems;\n- testing, assurance, cutover and go-live support;\n- training and knowledge transfer;\n- ongoing hosting, support, maintenance, service management and continuous improvement;\n- reporting, analytics and workforce visibility;\n- mobile / self-service access for end users;\n- security, information governance, data protection, audit, resilience, business continuity and disaster recovery requirements; and\n- associated professional services, change control support and optional catalogue services within the scope of the Framework.\nFor the intended initial NHS 24 call-off, the solution must support safe and effective 24/7 workforce planning and operational management, including forecasting, scheduling, rostering, leave management, intraday management, real-time operational visibility and reporting.\nThe Framework Agreement will set out the terms under which participating authorities may enter into call-off contracts. Any Scottish Ambulance Service call-off will be subject to its own authority-specific call-off documentation, including implementation scope, sequencing, volumes, integrations, schedules and pricing application, and there is no obligation on the Scottish Ambulance Service to enter into a call-off contract.', 'awardCriteria': {'criteria': [{'name': 'Quality', 'type': 'quality', 'description': '60'}, {'name': 'Cost', 'type': 'cost', 'description': '40'}]}, 'contractPeriod': {'durationInDays': 1440}, 'hasRenewal': False, 'submissionTerms': {'variantPolicy': 'notAllowed'}, 'hasOptions': True, 'options': {'description': 'The Framework Agreement will run for a period of four (4) years unless terminated earlier in accordance with its terms and conditions. There is no option to renew or extend the Framework Agreement.\nNHS 24 is the intended initial call-off customer. The NHS 24 call-off contract will include an implementation phase followed by an initial operational service period of five (5) years from Final Acceptance / Operational Service Commencement, with an option to extend by up to two (2) further periods of twelve (12) months.\nThe Scottish Ambulance Service is included as a named participating authority on a non-commitment basis and may, at its discretion, enter into a call-off contract during the term of the Framework Agreement. If the Scottish Ambulance Service enters into a call-off contract, the call-off term is expected to be materially the same as the NHS 24 call-off term.\nThe Framework may also be used to purchase optional services, catalogue items, additional professional services and change control services within the scope of the Framework, where required and in accordance with the Framework Agreement and relevant call-off contract.'}, 'status': 'active'}], 'items': [{'id': '1', 'additionalClassifications': [{'scheme': 'CPV', 'id': '48000000', 'description': 'Software package and information systems'}, {'scheme': 'CPV', 'id': '48100000', 'description': 'Industry specific software package'}], 'deliveryAddresses': [{'region': 'UKM'}], 'relatedLot': '1'}], 'submissionMethod': ['electronicSubmission'], 'submissionMethodDetails': 'https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html', 'communication': {'atypicalToolUrl': 'https://www.publiccontractsscotland.gov.uk/'}, 'selectionCriteria': {'criteria': [{'type': 'economic', 'description': 'Bidders will be required to complete the relevant SPD (Scotland) economic and financial standing questions.\nBidders will be required to provide details of their average general yearly turnover for the last three financial years.\nBidders will also be required to confirm that they hold, or can commit to obtain prior to commencement of any contract awarded under the Framework, any required levels of insurance cover specified.\nThe Authority reserves the right to request copies of audited accounts, management accounts, insurance certificates, parent company guarantees or other supporting evidence prior to award.', 'minimum': 'Bidders will be required to have an average general yearly turnover of a minimum of 600,000 GBP for the last three financial years.\nWhere the Bidder is unable to meet this requirement in its own right, the Authority may consider evidence of support from a parent company, group company or other relied-upon entity, subject to the Authority being satisfied that appropriate financial reliance and/or guarantee arrangements are in place.\nBidders must hold, or commit to obtain prior to commencement of any contract awarded under the Framework any insurance legally required or as specified in Appendix G and or H of the ITT pack.', 'appliesTo': ['supplier']}]}, 'contractTerms': {'performanceTerms': 'The successful Tenderer will be required to deliver the Workforce Management solution and associated services in accordance with the requirements, service levels, implementation obligations, security requirements, data protection obligations, support arrangements, change control provisions, exit obligations and reporting requirements set out in the procurement documents.\nThe successful Tenderer will also be required to comply with applicable legal, regulatory, environmental, social and employment law obligations, including requirements relating to Fair Work, modern slavery, information security, data protection, cyber resilience, accessibility and business continuity, where applicable to the performance of the Framework Agreement and any call-off contract.', 'hasElectronicOrdering': True, 'electronicInvoicingPolicy': 'allowed', 'hasElectronicPayment': True}, 'procurementMethod': 'open', 'procurementMethodDetails': 'Open procedure', 'techniques': {'hasFrameworkAgreement': True, 'frameworkAgreement': {'maximumParticipants': 1, 'periodRationale': 'Not applicable. The Framework Agreement will run for a period of four (4) years unless terminated earlier in accordance with its terms and conditions. The framework duration does not exceed four years'}}, 'coveredBy': ['GPA'], 'tenderPeriod': {'endDate': '2026-08-05T12:00:00+01:00'}, 'submissionTerms': {'languages': ['en'], 'bidValidityPeriod': {'endDate': '2026-11-04T23:59:59Z'}}, 'awardPeriod': {'startDate': '2026-08-05T12:00:00+01:00'}, 'bidOpening': {'date': '2026-08-05T12:00:00+01:00', 'address': {'streetAddress': 'PCS-Tender electronic postbox'}, 'description': 'Tenders will be opened electronically via PCS-Tender following the tender submission deadline. Opening will be undertaken by authorised procurement personnel.'}, 'hasRecurrence': False, 'reviewDetails': 'In accordance with the Public Contracts (Scotland) Regulations 2015, proceedings may be brought in the Sheriff Court or the Court of Session. The Authority will incorporate a standstill period following notification of the award decision.'}, 'parties': [{'name': 'NHS 24', 'id': 'GB-FTS-164469', 'identifier': {'legalName': 'NHS 24'}, 'address': {'locality': 'Glasgow', 'region': 'UKM', 'countryName': 'United Kingdom'}, 'contactPoint': {'name': 'Sam Torrance', 'telephone': '+44 1419515000', 'email': 'sam.torrance@nhs.scot', 'url': 'https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html'}, 'roles': ['buyer'], 'details': {'url': 'http://www.nhs24.com', 'buyerProfile': 'https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00230', 'classifications': [{'scheme': 'TED_CA_TYPE', 'id': 'BODY_PUBLIC', 'description': 'Body governed by public law'}, {'scheme': 'COFOG', 'id': '07', 'description': 'Health'}]}}, {'name': 'Scottish Ambulance Service', 'id': 'GB-FTS-4476', 'identifier': {'legalName': 'Scottish Ambulance Service'}, 'address': {'streetAddress': 'National Headquarters, Gyle Square, South Gyle Crescent', 'locality': 'Edinburgh', 'region': 'UKM75', 'postalCode': 'EH12 9EB', 'countryName': 'United Kingdom'}, 'contactPoint': {'telephone': '+44 01313140090', 'email': 'Alex.little1@nhs.scot'}, 'roles': ['buyer'], 'details': {'url': 'http://www.scottishambulance.com', 'buyerProfile': 'https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00393'}}, {'name': 'Court of Session', 'id': 'GB-FTS-2541', 'identifier': {'legalName': 'Court of Session'}, 'address': {'streetAddress': 'Parliament House, Parliament Square', 'locality': 'Edinburgh', 'postalCode': 'EH1 1RQ', 'countryName': 'United Kingdom'}, 'roles': ['reviewBody']}], 'buyer': {'id': 'GB-FTS-164469', 'name': 'NHS 24'}, 'links': [{'rel': 'canonical', 'href': 'https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000829747'}], 'language': 'en'}